Privacy & Security
Your Privacy
Duft Creations is committed to protecting your personal information. We respect your right to privacy and treat your personal information as private and confidential.
We will not disclose your information without your consent unless required to do so by law.
You may remove yourself from our mailing list or update your details at any time.
Further privacy information can be obtained from the Office of the Australian Information Commissioner:
www.privacy.gov.au
What Information Does Duft Creations Collect and How Is It Used?
Membership and Newsletters
If you register as a member, we collect your name and email address.
If you choose to receive our newsletter, your email address will be added to our mailing list. We do not share your details with third parties. Your name and email address will only be used to send you information about new products, developments, news and events.
You may unsubscribe at any time by logging into your account and selecting the unsubscribe option in the members section.
You are responsible for maintaining the confidentiality of your username, password and account information. We do not disclose passwords via telephone or email. If requested, you will receive a password reminder rather than your actual password.
Order Information
When placing an order, we collect your:
Name
Billing address
Delivery address
Email address
Phone number
This information is used to process and deliver your order and to contact you if necessary.
Your details are securely stored in our database so they do not need to be re-entered for future orders. You may update or delete your information at any time by logging into your account.
If you pay online using a credit card, your card details are not viewed by us. They are encrypted and transmitted directly to the bank via our secure payment provider, PayPal Pty Ltd.
We may use contact details to communicate about payments and may verify addresses against credit card billing information. Any information relating to suspected fraudulent activity may be provided to relevant authorities.
Website Traffic and Cookies
We collect general site traffic data to maintain and improve our website. This data provides general information about page visits and customer interests. It does not identify individual users.
This information is typically collected through cookies.
Cookies are small alphanumeric identifiers placed on your computer via your web browser. They allow our system to recognise your browser and welcome you back to our website.
Most browsers automatically accept cookies. You may disable cookies in your browser settings; however, if cookies are disabled, you may not be able to shop on our website.
Our cookies do not access other information on your computer or hard drive.
Indemnity
You agree to indemnify Duft Creations against any claims, loss or damage (including third-party claims) arising from:
A breach of these terms by you or any user of your account
Your use of this website
The placement or transmission of any information via this website by you or users of your account
Limitation of Liability
To the maximum extent permitted by law, Duft Creations’ liability in connection with goods or services supplied to you is limited to:
Goods – Replacement or repair of the goods, supply of equivalent goods, or payment of the cost of replacement or repair.
Services – Re-supply of the services or payment of the cost of re-supplying the services.
Duft Creations is not liable for any indirect, special or consequential damages, including but not limited to:
Loss of use, profits or data
Damage to goodwill or reputation
Inability to use the website
Product liability, personal injury or negligence arising from the use of goods or services supplied through the website
Applicable Law
These terms and conditions are governed by the laws of Australia.
You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Australia.